Friday 9 July 2010

Want to increase your number of meetings? …… Do nothing, don’t call to confirm!

Appointment making is tough and having arranged sales meetings it’s disappointing to hear that the prospect has cancelled the meeting which you set up. So how can you make sure that your meetings actually take place?

Here are 4 tips when confirming your sales appointments:

1. When you book the meeting ensure that you have been clear about the time, date and confirmed the address for the meeting.
2. Immediately after putting down the phone send out an email and a hard copy letter confirming the time, date, location of the meeting and all your contact details. You could also send an outlook meeting request, getting the details directly into the prospects diary.
3. Don’t call the prospect to confirm the meeting is still ok.
4. Make sure the sales team have the correct details of the meeting and they turn up at the meeting on time.

The most difficult aspect of this process is to control others in the sales process..